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Return Policy

  1. How do I return an item?

  2. I received the wrong item for my vehicle. What do I do now?

  3. Return Policy


  1. How do I return an item?


    If you've decided to return an item to us, you'll need a Return Merchandise Authorization Number (RMA#). All returns require an RMA# in order for us to accept shipment of your item(s). Due to the nature of our business, we usually do not accept returns but exceptional may be made on a case-to-case basis. Before a return is honored, it must first be, but not limited to the following conditions: Item must be unopened, and be in their original packaging. No signs of being installed or mounted, used, and or scratches. It is important to note that all return shipping fees must be prepaid and a one-time restocking fee of 20% will be applied to all returned products and shipping. Fees will not be reimbursed and we will not accept COD returns. Kindly contact us for more details.
    We reserve the rights to refuse any returns if any of the above listed or otherwise reasons is violated.



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  2. I received the wrong item for my vehicle. What do I do now?


    We apologize if the purchases you received is not what you paid for. Kindly contact us if such a need arises. We will sent a return authorization together with a return label to you at no charge. However, it is necessary that we must first receive the products to process the exchange. If a suitable replacement cannot be made within 3 weeks, we would gladly provide a full refund.



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  3. Return Policy


    In order to better serve and satisfy our customers, we spend enormous efforts on ensuring our product descriptions and order processing procedures are accurate, precise and informative. If you still get confused, please ask any questions before placing an order. All sales are final.
    Please note that all returns and cancellation shipping and handling fees of all the orders are non-refundable.

    #No refund or exchange will be issued on used, painted, customized, or special order items, so please order carefully and pre-fit parts before painting.

    #No returns will be accepted after 10 days of date of purchase.

    #You may return, exchange or refuse any unopened products that are in original packing, good and resalable condition. For any shipment/items that are refused or returned, we will charge $5.00 or 15% of the order amount, whichever is greater, to cover costs associated with processing your order and restocking fee. Shipping costs are not refundable.

    #Please keep all boxes, warranties and owner's manuals when you receive them. They are very important in the event merchandise is damaged, becomes defective or needs to be returned. Electrical items are limited to a 3 day return period.

    FastWayRacer.com is not responsible for the shipping cost. When return authorization is granted, merchandise must be returned to us freight prepaid before shipped. After we received the returned product(s), we will examine and verify its condition before issuing a store credit on the product's selling price. We will evaluate the product for manufacturing defects. If the product is determined to be defective, we will replace the item for exchange at no charge.

    FastWayRacer.com will not be liable if you order the wrong product (e.g. wrong model/year). Please read our detail information and specification of products carefully before placing an order.

    #Please note that it takes approximately 14-21 days for a domestic return to process, Canadian and other international orders may take longer.



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